Where will my order be delivered?

Orders placed by the order due date (noted on your information sheet) will be delivered directly back to your kindergarten or creche.

How long will it take to receive my order?

Please allow up to 4 weeks from your order due date for delivery of your items.  Delivery times may vary during school holiday periods.

Purchases including digital downloads will be advised by email when their gallery is ready to download.  Please visit our FAQ section on downloads for more information.

I placed my order after the order due date, where will it be delivered?

Orders placed after the order due date will be delivered to the shipping address entered with your order details.  Late orders will be charged a $10 postage and handling fee at time of checkout.

I placed a late order, can I collect it from you?

Unfortuantely we can not arrange personal collection of your order.

There is an item missing or damaged from my order, who do I contact?

Please contact us detailing the missing item and we will get back to you as soon as possible.

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